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Customer Testimonials
At cPanel, we are highly focused on providing the best products, service and support in the industry. We hold ourselves to a very high standard of excellence. As such, customer feedback is incredibly important to us. We ask that you provide us with candid feedback about how we are doing. Please feel free to Submit a Testimonial.
Below, you will find customer feedback submitted either directly to cPanel or through the course of a support request. As you can see, we take pride in our service and support, and it shows!
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Great. 1) Prompt. My wait-time with Parallels for a 5000-domain machine and a $1,000+/mo account is 12-24 hours 2) Verbose in reply, so I could fix the exact same problem on the customer's other machine. Bingo. Thanks.
Steadfast Networks Technical Support
The support given by Davel was excellent. He was quick to respond, courteous in his manner and clear with his answer to my question. I was able to follow his instructions and solve my problem.
JP Gregoire
Hi, He is great provided good support, He solved our problem within 5 minutes and also he told us how to fix this. He is superb. Great job man. Regards, Farrukh Hussain
ePhlox Technologies
He responded very promptly and knew immediately what the problem was, and gave me a solution.
Sandra Morris
Nice too ! ;)
Vincent Bony
There are no words. You guys are absolutely the best in the business.
Joe Torma
Excellent. It was great I wish to have this kind of support everywhere and he was very kind
KIUBIX
Brandon handled this support request perfectly. He went above and beyond to help me with a problem that turned out to not be related to a cPanel issue. I was also amazed at the speed with which he responded.
Matt Hartman
All staff performs well and shows determination in providing customer satisfaction.
John Pytel PCSHOST
I am extremely satisfied with the fast support.
WebT Hosting
Josh's response was very fast. Within 5-10 minutes of the ticket being submitted. He was able to quickly troubleshoot my issue and recommend a better route of getting something done.
Jeff Dimond
Lee took the time to write us back with accurate details, complete sentences on what should we do to help instead of just saying the typical "Everything is alright as for our products" as other companies would have done. We've tried to put 12/10 in the review boxes, but we could not.
Jean Boudreau
Cpanel support is ALWAYS VERY FAST AND PROMPT. I CANT Stress this enough. I am not good with unix but your support is WELL worth every dollar that I pay! I see a lot of value in paying the monthly fee.
Theron Chow
Was very knowledgeable and helped me solve my problem within a short period of time. Very polite too!
Justin Chia
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