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Customer Testimonials
At cPanel, we are highly focused on providing the best products, service and support in the industry. We hold ourselves to a very high standard of excellence. As such, customer feedback is incredibly important to us. We ask that you provide us with candid feedback about how we are doing. Please feel free to Submit a Testimonial.
Below, you will find customer feedback submitted either directly to cPanel or through the course of a support request. As you can see, we take pride in our service and support, and it shows!
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The resolution was 100% accurate, solving the problem quickly.
Hugo Lopez
Jasonh handled the support request very fast and worked out my problem in no time.
gardar
Fast, precise, clear. Solution sent by Jason H, worked first time, Excellent
Tryggvason Judy Mrs (ISD)
Superb superb faster than the datacenter it didnt take 20 minutes for everything to work perfectly
Benjamin Aharonov
Very well, was helpful and informative.
Juan Manuel Rico
Was great.
John
Awesome. clear communication - Dave was unable to support the issue - but made sure the issue was passed along to someone that could.
Glenn Kelley
Eric reviewed the issue and offered a quick response with clear communication. Eric - is an asset to your organization - and in turn to ours. I often deal with various control panel providers and am always impressed with the stature and timing in regards to the responses from cPanel. It is often said a business person is only as good as the partners they choose. I am pleased VineHosting has chosen cPanel as a partner. Kind Regards, Glenn Kelley - Network Operations Director The Vine Network - a non profit ministry.
Glenn Kelley
Excellent help and very fast on reply. Its a long time since an online support was very helpfull.
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only one word Fantastic. Thank you Todd.
Dasep Supriatna
Very fast response, thorough and informative fix.
Javier Fox
Brenda was fantastic and the above times do not reflect accurately the response that i received from her. Brenda responded to my emails within minutes every time and there has been more than 2 emails go back and forth - I think the above times are based on a 24 hour work day and do not do Brenda justice. I could not ask for anything more.
Steve Hughes
Ken's response time was amazing, his solution to my issue was right on the money.
Harry Governick
Brenda was great - each of my emails was answered within a minute, i'm just not used to that level of service anymore as it is hard to find.
Steve Hughes
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